IT Maintenance Contracts
The saying “prevention is better than cure” has never been as relevant as it is in modern business
Successful businesses are built around complex information technology networks. When network problems arise, you need to be sure that they will be dealt with quickly and effectively with minimal impact on your organisation.
Regular, on-going maintenance is the key to this.
Bronte Business Networks has a proven track record of preventing network problems and can offer you programme of ongoing support designed to deal with problems quickly and effectively, tailored to your unique working practices. Ensuring minimal impact on your business is the priority.
Outsourcing your IT support ensures you have access high-level technical know-how and on demand support without having to incur the cost of a full-time, in-house IT manager.
You then need to be able to choose the level of cover that fits your business. This could be a complete programme of IT support. In fact, many of our clients view Bronte Business Networks as their very own IT department.
There are a number of service levels you can choose from.
At the starter level, a preventative maintenance contract will ensure you are visited regularly by an IT specialist to check hardware efficiency and ensure all anti-virus software is up to date and running effectively. Your dedicated account manager will be with you each month for two hours. This type of contract also allows for remote support and on-site support services, charged at a set rate per 15 minutes.
With a remote support contract, you will get the same two-hour monthly visit plus additional on-site support charged in time blocks, but also unlimited remote support at no extra cost.
The all-inclusive package includes the maintenance visit, unlimited remote support and unlimited on-site support when you need it.
Your dedicated account manager will:
- Keep your IT hardware and software running smoothly
- Protect your business from virus attacks
- Test your back-up regularly
- Advise you of IT security risks
- Make recommendations on how to improve efficiency
- Report system performance issues.
The Bronte maintenance contract gives you:
- Peace of mind - that you have IT experts at the end of the telephone should you need them and that they will take care of all your system maintenance, security and back-up requirements
- Advice you can trust - across all your IT requirements. And with Bronte the advice is without jargon and delivered by a friendly team of business, as well as IT professionals
- Speed - a fast, friendly, human response means minimal downtime
- Value – providing access to new technologies and products as they emerge, at very competitive rates
To discuss the IT support level you need, please contact 0845 094 2464 or email
Download the Bronte IT maintenance PDF document